ID : 25062
Office Assistant
We are based in Birmingham, a two minute walk from Birmingham Childrens Hospital and we are looking for a new member of staff to join our team.
Working in our office tasks will include:
Performs clerical duties, including, but not limited to, mailing and filing correspondence, placing orders, and answering calls
Interacts with customers, visitors, and suppliers.
Sorts and distributes incoming mail
Types correspondence, meeting notes, and forms among other documents
Photocopies, scans, and files appropriate documents
Edits documents for accuracy
Maintains accurate records and enters data
Interacts with directors when necessary
Assists in setting up new customer accounts
Answers customer questions and confirms customer orders
Handling incoming calls and other communications.
Answer telephone and deal with customer queries and deal with any issues arising from the customer,a customer service background would be useful.
Places customer orders via telephone or via emailed orders.
Performs additional duties when required within the office.
Job requirements
Ability to speak clear and Fluent English as you will be answering customers calls and emails.
Ability to write clearly and help with word processing when necessary.
Warm personality with strong communication skills.
Ability to work well under limited supervision.
Great communication skills and problem solving skills
Can work as a team.
Hours
Hours are typically 9am until 4pm Monday to Friday.
However we are a flexible employer so if you have childcare commitments we can discuss an earlier finish if suited.
Please email your current CV or a covering email detailing your work history and what skills you have.
