ID : 29416
Complete Information Technology solutions for everyone within the Ayrshire, West & Central Scotland; From basic laptop and desktop repairs to designing large infrastructures like a 250+ seat call centre; Ayrshire IT can handle any IT task that you can throw at us.
Onsite Support :
If you are needing 1:1 support in any situation, we can be there to guide you through your day to day issues.
Out of Hours Support :
Support that is on-call outside the normal business hours of 9 – 5; where it is critical that contact from us is on hand so that your business remains operational.
Remote Support :
Telephone and remote desktop support which allows our engineers access and control of your systems without the need to be onsite.
Telephony Systems :
IP telephony offers superior functionality and flexibility when it comes to installing and moving a phone system. No longer are you tied to a hard line as the system works over the Internet and is available with IVR, MOH, Voice Mail and also full call recording features.
IT Assistance & Consulting :
Full IT Assistance and Consulting is available on an hourly or daily rate.
Onsite support and training can be provided for all the latest Microsoft products.
Call Centre Deployments :
Looking to set up a call centre?
From the basics to fully functioning Inbound/Outbound progressive and predictive dialling. Setup your softphone, dial into the cloud based call centre and make calls. We can supply and maintain in-house diallers so give us a call for information.
Infrastructure Design :
Planning, costing, cabling and documenting what’s required on new and existing IT infrastructure.
Desktop Software Design :
Custom designed desktop software that can be integrated with cloud or hosted services.
Cloud Services :
Website / Domain Registration, Hosting, Email, FTP, MySQL and a whole range of online services.
Network Security :
Network PEN tests, security audits and general guidance for security. With the latest GDPR rules set in motion can you afford to not have security tested on a quarterly basis.
Disaster Recovery :
Backup and recovery is essential in every business, let us guide you on the best tools available on the market in line with your budget.
IP CCTV Security :
IP CCTV is the future and allows the best clarity in picture. As IP is over standard Cat5 cabling, the set up costs and installation time are reduced thus removing the hassle of running heavy unsightly coax cable.