ID : 25020
Due to expansion and growth, a successful and well-established company based in Ringwood are looking to recruit a new member of their Account Management team. This is a fantastic opportunity to start a career within account management, and the business can offer you significant career opportunities if you prove yourself to be successful.
This is an extremely busy role and you will need fantastic customer service skills. You will be allocated a portfolio of existing business customer accounts, and you will need to further the relationship with the customers by speaking to them and emailing them on a regular basis and providing superb service and product advice.
Core Responsibilities:
Providing advice to business customers
Answering incoming calls and dealing with any queries
Solving delivery issues promptly and efficiently
Processing orders and checking product availability
Furthering the relationship with customers by being a trusted point of contact
Skills Required:
You will need to be a confident communicator over the telephone
Excellent organisational and multi-tasking skills
A keen eye for detail
Ability to learn new IT systems as well as use Microsoft Office
This role is a fantastic opportunity and candidates will have the benefit of working from an exceptionally well-presented office environment, as well as full training and support. The role may suit candidates from customer service, sales, account management, hospitality or administration backgrounds, as long as you possess the skills and the drive to succeed.
