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JOBS Customer Service & Call Centre Consultant

Experienced Customer Service Consultant – German speaking

£21,535.00 (Fixed)

    Price : £21,535.00 (Fixed)
    Type : Jobs
    Date : 27th July 2018
    Condition : Full time
    Warranty : No
    Location : Ringwood, UK

    CCA International has an exciting opportunity for multiple Customer Service Consultant’s – German Speaking to join our friendly, dynamic team based in Ringwood, Hampshire. You will join us on a full time, permanent basis and you will receive a competitive starting salary of £21,537 per annum with the opportunity to earn a £1000 Bonus.

    Skills required to become a Customer Service Consultant – German Speaking

    – Fluent in German

    – Good written and spoken English skills

    – Friendly telephone manner

    – Good Customer Service Skills

    – Ability to quickly establish rapport with customer/prospect through the use of approachability, empathy

    – Relay & provide information whilst paying close attention to detail

    – Ability to respond to customer queries and complaints via email or letter in both English and German

    – Ability to remain positive, courteous & professional at all times

    – Deliver the FCA guidelines and fundamentals of the call the client requires. At all points making sure the customers is treated fairly

    – Ability to communicate and empathise and a real willingness to help

    – The ability to stay focused and controlled, ensuring all core elements are addressed methodically

    – To have fun at work!

    Benefits of becoming our Customer Service Consultant – German Speaking:

    – 20 days holiday plus additional day per year

    – 50% off More Buses quarterly bus pass

    – Corporate discount including gym membership, restaurants, dentist scheme plus much more

    – Recommend a Friend Scheme

    – Enhanced qualifications

    Working hours of our Customer Service Consultant – German Speaking : Hours between Monday – Friday between 8am – 6pm