For Sale Customer Management Consultancy Firm

Intelligent Business Sales Ltd are delighted to present our clients business for sale. Our client specialises in consultancy and interim management services in the area of customer management, customer services and contact centres. They deliver transformational change projects aligned to strategic or operational initiatives which enhance performance in the areas of customer experience and satisfaction, employee engagement and retention as well revenue generation and cost reduction. Despite being based in the UK, they have delivered work in 23 countries globally.

Originally founded in 2005, having acquired a wealth of experience in international contact centre management across a number of industries, they then entered consultancy in the sector. Over the years they have built up an enviable blue chip client base spanning financial services, leisure, retail, travel, FMCG and outsourcing. Their lean but specialist operating model, married with their flexible approach and competitive pricing structure, makes them the partner of choice for many of their clients. The business would be a great bolt on business to a trade buyer and is now being sold due to a planned ext strategy.