ID : 39688
Market leading telephony sales & marketing company providing end-of-life package services. Operates an innovative, customer-focused ethos towards telesales to market pre-paid products such as funeral plans & life insurance, with recent developments in wills, wills storage, trusts, probate & pensions.
* Gross Profit: £355,000
* Adj. EBITDA: £285,000
* Key Aspects: Established contracts with major blue-chip clients as a sales & marketing partner on an exclusive basis, providing access to 1,300 funeral directors & 60 crematoriums nationwide.. Portfolio of approx. 9,000 clients – predominantly funeral plan purchasers.. Anticipating the introduction of FCA regulations, the company operates to a strict compliance process that would meet FCA standards.. Avoids the typical sales culture surrounding most call-centres in the industry to secure market-leading retention rates.. Embedded in the operations of its customers, no concern with regards to continuity of supply.. Company operates autonomously – minimal input from shareholders on day-to-day basis & potential MBO candidate within management team.. Excellent growth potential with 3,200 funeral plans & 1,229 over 50s products set to be sold p.a.
* Opportunities: Fully equipped call centre located in prime position, with an opportunity to provide an acquirer with access to a large labour market.. Capacity to accommodate a further 175 call agents with potential to introduce 24 hour telephony services.. Development of Over 50s life assurance products creating additional revenues since April 2017.. Launched own white-labelled funeral plan in conjunction with major blue-chip which is already showing encouraging signs of growth.. New relationship with major insurance provider opens up untapped market potential ready to be explored, particularly with new pension reforms.. Developing legal provisions department in partnership with a national law firm has substantial potential to expand & solidify reputation within the industry by providing embedded value.. Strong product base provides cross-selling ventures for an acquirer, particularly for a cash-rich business that can exploit the opportunities presently available to the company.
* Potential Purchasers: Funeral planning providers.. Estate planning providers.. Inheritance Tax advisors.. Retirement & pensions planners.. Specialist life firms operating in Over 50s market.. Building Societies offering related services.. Wills, trusts & probate solicitors.. Larger funeral directors looking to diversify & provide added value services.. Mortgage, equity release & end-of-life preparation advisors.