Part time Field Technician/Technical Support – Well funded California Start-up (Chelmsford)

Focal Systems is a San Francisco, California-based start-up company that provides hardware and software to grocery stores in the form of a powerful tablet on grocery shopping trollies. Shoppers can use the device to find anything they are looking for, find out what is on sale, and empower themselves with other helpful information they need. Grocers can use the system to better digitize their efforts in the store and improve customer experience.

Focal Systems is currently expanding our operations to the UK. We are looking for a Field Technician who will help our first customers in the London metro area to successfully deploy, maintain, and adopt our system.

Your daily duties will include, but are not limited to:

-Routine stops at our client locations for battery swaps and diagnostics

-Onsite and offsite maintenance

-Learning to build devices and deploy them

-Dynamic oversight of services and operations

-Reporting anything relevant happening in the field back to our Product Team

This position requires someone who is:

-Organized, detail oriented, dependable, and self-sufficient

-Interested in technology

-Thrives in a fast paced environment

-Wants to grow into a Manager role

-Flexible with their schedule, including nights and weekends.

All applicants must have a valid driver license, legal U.K. working status, and a reliable vehicle with insurance.