Scandinavian or Dutch speaking Customer Service Officer

Are you looking for a new challenge within Customer Services?

Would you like the opportunity to use your language skills?

If so, we would love to hear from you!

Working within a market leading company, you will be part of a diverse customer service team based in Kettering. You will work alongside your colleagues to provide excellent customer service to Specsavers stores in the UK, Republic of Ireland, Netherlands & Spain, as well as building strong relationships with our colleagues in Hungary & the Nordics.

You will receive ongoing optical training so that in time you will be able to offer technical support to your customers. Although the majority of your calls will be in English, you will use your language skills when necessary.

Please see job spec for further details.

Benefits

Quarterly bonus scheme

Free personal training/wellbeing sessions

Holiday trading scheme

Specsavers Perks

Childcare voucher scheme

Annual eye care vouchers to the value of £145

24 hour employee helpline

Customer Service | Scandinavian | Dutch | Optical | Languages

Essential Skills

Previous Customer Service experience

Language skills (Scandinavian or Dutch)

Desirable Skills

Optical knowledge

About Company

We are (part of the Specsavers Group) is a distribution site based in Kettering. We stock & distribute lenses, cases, accessories & other optical products to Specsavers stores in the UK, Republic of Ireland, Holland & Spain. Although a relatively small site, we are proud to be a key part of the Specsavers Supply Chain. The best part of our business is the people – everyone is unique and is encouraged to be the best they can be. We believe that we are all part of one team, and our mission is to deliver superior Customer Service through dedication, innovation and quality.

Specsavers, which is still a family-run company, is a market leader in the Optical industry and continues to grow year on year. Today Specsavers is the world’s largest privately owned optical group, with more than 1,800 stores operating in 10 countries, and more than 80 domiciliary partnerships in the UK. Each business is part-owned and managed by its directors and supported by centralised teams of specialists in areas such as marketing, accounting, IT and the supply chain.