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JOBS Customer Service & Call Centre Officer

Scandinavian or Dutch speaking Customer Service Officer

£17,900.00 (Fixed)

    Price : £17,900.00 (Fixed)
    Type : Jobs
    Date : 27th July 2018
    Condition : Full time
    Warranty : No
    Location : Kettering, Northamptonshire, England, UK

    Are you looking for a new challenge within Customer Services?

    Would you like the opportunity to use your language skills?

    If so, we would love to hear from you!

    Working within a market leading company, you will be part of a diverse customer service team based in Kettering. You will work alongside your colleagues to provide excellent customer service to Specsavers stores in the UK, Republic of Ireland, Netherlands & Spain, as well as building strong relationships with our colleagues in Hungary & the Nordics.

    You will receive ongoing optical training so that in time you will be able to offer technical support to your customers. Although the majority of your calls will be in English, you will use your language skills when necessary.

    Please see job spec for further details.


    Quarterly bonus scheme

    Free personal training/wellbeing sessions

    Holiday trading scheme

    Specsavers Perks

    Childcare voucher scheme

    Annual eye care vouchers to the value of £145

    24 hour employee helpline

    Customer Service | Scandinavian | Dutch | Optical | Languages

    Essential Skills

    Previous Customer Service experience

    Language skills (Scandinavian or Dutch)

    Desirable Skills

    Optical knowledge

    About Company

    We are (part of the Specsavers Group) is a distribution site based in Kettering. We stock & distribute lenses, cases, accessories & other optical products to Specsavers stores in the UK, Republic of Ireland, Holland & Spain. Although a relatively small site, we are proud to be a key part of the Specsavers Supply Chain. The best part of our business is the people – everyone is unique and is encouraged to be the best they can be. We believe that we are all part of one team, and our mission is to deliver superior Customer Service through dedication, innovation and quality.

    Specsavers, which is still a family-run company, is a market leader in the Optical industry and continues to grow year on year. Today Specsavers is the world’s largest privately owned optical group, with more than 1,800 stores operating in 10 countries, and more than 80 domiciliary partnerships in the UK. Each business is part-owned and managed by its directors and supported by centralised teams of specialists in areas such as marketing, accounting, IT and the supply chain.